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Sales Success Skills 101:
How To Get More Sales From The People You Meet
Over the
years there have been numerous surveys concerning the honesty and ethical
conduct of business professionals. As you are probably well aware insurance
salespeople and car salespeople are consistently ranked at the bottom of the
list in these surveys.
However,
you can change people's perception in your world, if you'll take a few minutes to
learn the sales skills that will have your prospects thinking differently about
you. And, you can quickly become the trusted advisor people want to see.
But, only
if you'll follow these 10 sales success strategies:
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During the first few minutes you are meeting with a prospect, whether it's
in an elevator, at your seminar, or during the initial fact-finding meeting
resist the temptation to talk about yourself, your products or services.
No one cares how great you are until they understand how great you think
they are. Ask questions to get them to talk about themselves and what they
really need and want. Resist the temptation to throw out any "sales pitches" about
your product or service. At this point, what could you possibly talk about?
You have no idea how or if you can help them!
-
"Telling is not selling!"
If you tell the prospect something, they may or may not believe you.
Remember, in their eyes you are just another salesperson trying to make a
sale. If you want to sell most of the people you meet with, then you have to
get your prospects to "tell themselves" what's important to them and their
family. To do this, you need to get fascinated with your prospect; you need
to ask questions with no hidden agenda or ulterior motives.
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Pretend you're on a first date with your prospect.
Get curious about your prospect. Ask about their dreams, concerns and
problems. The more you get them to talk about their dreams, concerns and
problems the more important they become to them, and the more they'll want
to find a solution. Then ask... What products and services are they already
using? How did they happen to choose that product or service? Are they
happy? Is it too expensive, not reliable enough? Find out what they really
want. If not from you, then perhaps from someone you could recommend.
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Speak to your prospects as you would speak to your family or friends.
This isn't the time for you to switch into the "sales mode" with
heavy-handed persuasion techniques. Speak normally, like you do when you're
around your friends and loved ones. Keep it simple. Don't try to impress
people. And, don't use technical jargon. "If you speak at sixth grade level,
then even the college professors will understand you!"
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Pay close attention to what your prospect is and isn't saying.
Most salespeople are so concerned about what they're going to say next that
they forget that there's another human being involved in the conversation.
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If
you're asked a question, answer it briefly and then move on.
This isn't about you or your knowledge; it's about whether you're right
for them.
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Only after you've correctly assessed the needs and wants of your prospect do
you mention anything about what you're offering. Again, keep it
simple. Don't try to impress people. And, don't use technical jargon. "If
you speak at sixth grade level, then even the college professors will
understand you!"
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Refrain from delivering the three-hour product seminar.
Don't ramble on and on about features and benefits that have no bearing on
anything your prospect has told you. Pick a handful of benefits you think
could help with your prospect's particular situation and tell him/her about
them. And if possible, reiterate the benefits in their own words, not yours.
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Ask the prospect if there are any barriers to them taking the next logical
step?
After having gone through the first eight steps, you should have a good
understanding of your prospects needs and wants in relation to your product
or service. Knowing this, and having established a mutual feeling of trust
and rapport, you are now ready to bridge the gap between your prospect's
needs and wants... and what you're offering. You're now ready to…
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Invite your prospect to take some kind of action.
If you learn and use the previous nine 'Sales Success Strategies' you'll
obliterate the need for any of "101 closing techniques" you've
learned, because the ball is now placed on the prospect's court. Using a "closing
technique" keeps the ball in your court and put's the focus on you, the
salesperson. You don't want the focus to be on you. You
don't want the prospect to be reminded that he or she is dealing
with a "salesperson." You're not a "salesperson," you're a financial advisor
helping them to solve their problems by offering a particular product or
service.
If you
want more people to buy from you, then you must get them emotionally involved!
People buy for many reasons, but they all boil down to avoiding pain or gaining
pleasure, which are emotions. To get people emotionally involved, you must ask
open ended questions so they will see and understand the dreams, concerns and
problems they have. The more emotionally involved people are in the sales
process, the more likely they are to take action.
Jeremy
& Lew Nason
'The 9 Out Of 10 Guys'
Marketing and Sales Coaches
Message to Financial Advisors…
You have the choice to be successful, or not to be successful. It's entirely up
to you! You can sit back, do nothing and hope that things will change. Or, you
can take action right now to make things change! What have you done in the last
sixty days to increase your sales? Why not learn the marketing, prospecting,
appointment setting and sales strategies that most of the leading agents,
advisors and planners on the planet use? Jeremy & Lew Nason
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Lead Generation Tip
I’ve had hundreds of sales people cold
call me on the phone ...and that's only this month. Who are these people? Why
should I trust any of them? Why should I take the chance?
Nothing overcomes my fear like a good set of references, testimonials, referrals
and endorsements. They impart credibility to give me comfort that you might be
OK.
When was the last time you asked for a
testimonial from your existing clients? Do you have references from local
business owners? How about endorsements from local celebrities?
Are you including these references,
testimonials and endorsements with all your sales letters, free reports and
information booklets?
Do you have them listed on your web
site?
When you get a referral from someone do
you have them call the referral and send them a quick note?
There is nothing like a good set of
references, testimonials, referrals and endorsements to gain almost immediate
credibility and trust.
“Acting on a good
idea is better
than just having a good idea.”
Robert Half |
Sales Skills Tip
The problem most agents have is that they view
selling, as convincing the prospect to buy what they are offering. That is not
selling. Selling is finding out what the prospect needs and really wants and
then helping them to get it...
There is an old
story that puts this into perspective...
A customer walks into a hardware store
and tells the salesperson he’s looking for a ¼” drill bit. What is it that the
customer wants? It’s a 1/4” hole!
If the
salesperson is smart, if he really wants to make a sale. And, if he wants to
keep the customer coming back to buy more, then he is going to ask the customer
some questions. He is going to help the customer buy the right drill bit for the
job. He’ll ask; “How many quarter inch holes do you want?” “In what
material?” “What kind of drill are you using?” etc.
It’s
the same if you are selling Medicare supplements, LTCI, annuities or life
insurance. If you want to make more sales and earn a six-figure income, then you
must learn to ask more questions. You must help your customer to buy the right
product for their situation.
“It's
not the answer,
it's the quality of the question.” |
Updates for the members of the...
Insurance Marketing & Sales Resource Center
NEW
Prospecting & Lead Generation
How To Succeed In Insurance Sales By Taking Baby Steps… As Jay
Abraham, Dan Kennedy and all the great marketing Gurus will tell you there are 3
ways and only 3 ways to grow your business…
NEW
How To Close 9 Out Of 10
PERSUASION POWER - The KBI Group
In its professional sense, the term "sales person" designates those whose
vocation is that of distribution: the direct work of marketing products and
services. In its specific sense, to "sell" is to induce the consumer to buy.
NEW
Audio and Video Training
Audio -
Create A Vision To Get More Referrals
-Bill Cates
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Industry Updates & News... Producers Web
-FEMA
offers insurance rate cuts
-Geithner:
Global economy improving
-CFTC:
No evidence of system malfunction during market crash
-Investors
foresee market volatility
-Pershing
Limited launches GlobalClear product-The
three biggest problems with advisor Web sites and how to fix them
-Seven
strategies to help you get to the top and stay there
-LTCI
options for uninsurable prospects
-Another
premium financed life insurance program to avoid
-Economic
crisis brings need for strategic advisory boards |
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Well, that's it for this weeks 'Moneymaking... Marketing and Sales
Tips' Newsletter. I hope you found the information interesting
and helpful in your efforts to grow your sales and income.
Jeremy & Lew Nason
'The 9 Out Of 10 Guys'
Marketing and Sales Coaches
P.S. Do you have a friend or associate who is struggling in
this business and needs help? Why not tell them about our Web site and
forward this newsletter to them. They'll thank you!
Copyright 2010, Insurance Pro Shop - All rights reserved
Lew Nason, with his sons Jeremy Nason and Will Nason
are the founders of the Insurance Pro Shop and the creators of
the
Found Money Management™ Advanced Life Insurance Sales Toolkit the
most endorsed and successful Life Insurance lead generation and sales
system available for today’s insurance professional! Lew has been
helping agents and advisors to achieve long-term success in financial
services industry for almost three decades. His unique perspective, on
how to truly help clients, has enabled scores of agents and advisors
reach the top levels of their profession. Visit his web site at
http://www.insuranceproshop.com/ or call 877-297-4608.
"Helping Insurance Agents and Financial Advisors create endless
streams of new, repeat and referral business..."
www.insuranceproshop.com
Toll Free #
877-297-4608
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