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Discover what every agent ought to know about insurance marketing and sales…
In this issue of 'Insurance Marketing and Sales Mastery' - May 2004
* How To Succeed In Insurance Sales By Taking Baby Steps... Part 2 * Success Tip * Important Prospecting Update... * Sales Tips * Hot New Sales Opportunities
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How To Succeed In Insurance Sales By Taking Baby Steps… Part 2
In the previous Marketing Tips Newsletter we discussed the only 3 ways to grow your business…
See More Prospects… Convert More Prospects To Clients… Sell More To Your Clients…
Most agents focus their efforts almost entirely on 'Seeing More Prospects', (i.e. generating or buying more sales leads) which is the hardest, most time consuming and most expensive way to grow their business.
Today we are going to discuss how to 'Convert More Prospects To Clients…
So, how do you 'Convert More Prospects To Clients'?
Learn The Secret To Setting Appointments With People Who Actually Want What You Are Offering. Stop wasting your time with lookers & shoppers! Learn How to Create Instant Credibility & Trust. People don't care how much you know, until they know how much you care… Learn How To Uncover Your Prospects' Innermost Desires, and use that knowledge to craft an offer that is irresistible to them.
There are three key ingredients to making this happen…
1. Make sure you are seeing your ideal prospect… 2. Help the prospect to identify their problem(s)… 3. Offer the prospect a solution to their problem(s)…
In the past year, I've talked to hundreds of agents who tell me: "I'm great when I'm in front of the prospect. I don't need help on my sales presentation or closing techniques. I just need to be in front of more people."
They tell me they are closing 50% or more of their sales appointments. However, when I question them further I discover that out of every 10 new people they meet with:
1. They are completing only 5-6 fact-finds. 2. They are getting only 4-5 second appointments 3. They are closing 2 or 3 of those second appointments.
They really have a 20-30% closing rate…
The reality is that most agents can, and should have, a 60% to 90% closing rate…
The problem is that 'most agents don't know, what they don't know!' If they are not completing a fact-find and getting a second appointment with 90% of the prospects they see, then they are not seeing the right people…
If they are not closing 70% to 90% of their second appointments, then they are not helping the prospect to identify their problems or offering them real solutions to their problems.
Remember, without a problem, there's no solution and NO SALE!
Have I made my point?
Be honest with yourself, do you have a 90% closing rate with all the new prospects you meet with? If you don't, then isn't there plenty of room for improvement?
Think about it. If you learn to 'Convert More Prospects To Clients…' then you don't have to see more prospects…
In a very short time, with a few minor changes, you can dramatically grow your business, one of the quickest and easiest ways possible... But, first you have to admit that just maybe you don't know it all. Then you have to make the commitment to becoming better at attracting your ideal prospects, helping your prospects to identify their problems, and offering your prospects real solutions to their problems.
Remember there are 3 ways to grow your business and only 3 ways... If you truly want to grow your business, the fastest and easiest way, you must use all 3!
Lew Nason, RFC Marketing Coach Creator & Founder of www.insuranceproshop.com
P.S. If you want to learn how to attract your ideal prospects, learn how to help your prospects to identify their problems, and then offer them real solutions to their problems - it's all in the Insurance Marketing and Sales Resource Center…
© 2005 by Lew Nason, RFC, All rights reserved Lew Nason has been helping agents to achieve long-term success in insurance sales for over two decades. His unique perspective, on how to truly help clients, has enabled scores of agents reach the top levels of their profession. Visit his web site at www.insuranceproshop.com or call him toll free @ 877-297-4608.
All the tools and information you need to create endless streams of new, repeat, and referral business, are in the Insurance Marketing & Sales Resource Center…
"All of us do not have equal talent, but all of us have an equal opportunity to develop our talents."
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Tell Me A Story
Do you remember when you were a small child? When you listened to a story, you learned to relax and listen intently.
Consider many of our greatest leaders and personalities were great storytellers. We are talking about people like Benjamin Franklin, Mark Twain, Abraham Lincoln, Will Rogers, Franklin Roosevelt, Winston Churchill, Walt Disney, John Kennedy, Steven Spielberg and George Lucas. And, Jesus Christ taught using stories that we call parables.
Telling stories can be an invaluable skill for sales people.
In the book How I Multiplied My Income & Happiness In Selling, Frank Bettger told how he learned to sell by becoming a "bird dog" for the greatest salesman he knew, Clayton M. Hunsicker. He was surprised to observe that Hunsicker said little in the way of a "sales talk." He spent most of the initial interview asking questions and telling stories.
One day, Hunsicker was unable to be at a sales call Bettger had arranged, so Bettger made the presentation himself. He made a four-hour presentation, and successfully closed the sale. "Now, how did I have the courage to go up there that morning without Mr. Hunsicker and sell those four men, nearly twice my age? Stories! It was the stories that gave me courage and confidence. Without them I wouldn't even have considered attempting to sell them alone. But I knew I could tell them the stories; and I knew those stories fitted their situation. And it was the stories that sold those men more than a half-million dollars of life insurance!" (This was when $500,000 was a whole lot of money!) From that time, Bettger had the confidence to make his presentations on his own.
You, too, can join the "great ones" and improve your popularity and sales effectiveness, and have more fun in the process! Simply start telling more stories. What are your personal experiences that relate to ideas you're trying to promote? How have others benefited from using your product or service? What consequences did others suffer that could have been avoided? People relate best to "real life" experiences of people like themselves. Enjoy becoming a great storyteller and you'll also become a better salesperson.
All the tools and information you need to create endless streams of new, repeat, and referral business, are in the Insurance Marketing & Sales Resource Center…
"Everyone has peak performance potential - you just need to know where they are coming from and meet them there."
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Important Prospecting Update…
"Never underestimate the difficulty of the task!"
As salespeople, sometimes we let our egos get in the way of dealing with reality. For example, we may be unable to accept that only a small percentage of the people who receive our sales message will respond to it.
Those experienced with direct response marketing know that, realistically, only a small percentage will respond to even a successful sales message. Many of the mailings that you receive for magazines or other offers may only get a response of ½%! If they get a 1%, 2% or 3% response, then it's time to break out the champagne!
This is the reason marketing guru Dan Kennedy repeatedly reminds his students, "Never underestimate the difficulty of the task!"
Some people say television advertising is the most difficult medium, because the prospective customer is sitting on the couch with the remote control, ready to change the channel whenever he or she is bored or not interested in the message on the screen. The fact is, every time we present a sales message, the prospective customer has a "remote control" in his or her head that he or she uses to decide whether or not to "tune us out." Prospective customers have to do this or be overwhelmed with the thousands of sales messages they receive every day.
So before you proceed with your campaign, figure what your results might be under pessimistic assumptions. If you can make money in that scenario, then you have a viable opportunity. Then you can work at improving response. And remember to test your assumptions before making a full rollout!
When you are promoting to your own list, you can realistically hope for a better percentage response, because your customers already know you and hopefully trust you, and have bought from you before or expressed an interest in the type of product or service you offer.
Be realistic in your response assumptions for your promotional efforts and your chances of business survival and success will be dramatically enhanced.
"Acting on a good idea is better than just having a good idea." Robert Half
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Sales Tips
All the well-meaning advice in the world won't amount to a hill of beans if we're not addressing the real problem. And we'll never get to the real problem if we can't see the world from another point of view. And that takes asking questions…
By asking questions and then really listening to the answers, we'll begin to understand our prospects point of view. We can get on the same side of the table looking at their problem.
When we really deeply understand their problems, we open the door to creative solutions and third alternatives. Our differences are no longer stumbling blocks to communication and progress. Instead they become the steppingstones to the sale.
"It's not the answer, it's the quality of the question."
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Hot New Sales Opportunities
A Couple Of Quick Questions For You…
Would you agree, that nothing is going to improve your situation until you decide to take action?
So, the Million Dollar question is, when are you going to take action. When are you going to take control of your future?
Here are some of the incredible results your associates have experienced… by investing in their future… and taking control of their business…
You could be experiencing similar results in the next few weeks…
"Thanks for the coaching session today. As usual you helped me get back on track. Thanks to your great advice about paying more attention to my existing clients I have already written $22,000 this year in just 3 1/2 months, whereas last year I only made $34,000 for the whole year. I always felt funny going back to existing clients and I had a tough time doing business with family and friends. Sometimes they would show interest and I would just drop the ball because I didn't want to feel like a pushy salesman. You helped me to see the value in what I do and to realize that these people would rather work with me anyway. Now I jump on the opportunities to help the people who already like me and everyone is a winner. Thanks again, and be patient with me I will eventually get this questioning thing down." Antonio F., IL, April 20, 2004
I am having my best month ever with seminars, appointments, and closes. I am sure that a lot of it has to do with the coaching sessions and becoming more aware of my own actions during the seminar presentation and the opening appointments. I have sold more life insurance in one month than I use to sell in one year and the annuity sales have been unbelievable. Not only a higher percentage of closes but much larger sales." Rick W., ND, April 3, 2004
Many Thanks to Tony & Rick for their kind words!
To find out more about us, our products and our services please visit… www.insuranceproshop.com
"Wisdom is knowing what to do next, skill is knowing how to do it, and virtue is doing it." David Star Jordan
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The Insurance Pro Shop is ranked as the #1, Most Popular and Most Trustworthy... Insurance Marketing and Sales Support Web Site On The Internet! By Ranking.com
Member of the 'Better Business Bureau' Florida, South East Chapter…
Member of I-Cop, Protecting the Consumer
Member of the 'Better Internet Bureau'
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Well, that's it for this month's insurance marketing and sales tips newsletter. I hope you found the information interesting and helpful in your efforts to grow your business.
Yours In Success, Lew Nason, RFC Marketing Coach Creator & Founder of www.insuranceproshop.com
P.S. Listen: Over the years, you're going to spend... thousands of dollars in time, money and effort promoting your insurance business. Why not learn to do it the most effective, money making way? Why not learn the techniques that some of the best agents on the planet use? It just makes good sense.
Stop wasting your time and money playing marketing and sales guessing games! Invest a few tax-deductible dollars today in the success of your business. Click on the following link and start running your insurance business with the confidence of an Insurance Marketing Mastermind. www.insuranceproshop.com/productcatalog.html
P.P.S. Do you have a friend or associate who needs help? Why not tell them about our web site or better yet, forward this page to them. They'll thank you!
© 2005 by Lew Nason, RFC, All rights reserved Lew Nason has been helping agents to achieve long-term success in insurance sales for over two decades. His unique perspective, on how to truly help clients, has enabled scores of agents reach the top levels of their profession. Visit his web site at www.insuranceproshop.com or call him toll free @ 877-297-4608.
Helping Insurance Agents create endless streams of new, repeat, and referral business…
www.insuranceproshop.com
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